Now, a citizen no more has to wait for months for the grievance to be heard. With the changing dynamics of governance, Governments are tapping into multiple channels to reach out to citizens. A constructive and two-way relationship with citizens is being built to create a sustainable and just environment, where institutions foster inclusive economic growth and higher standards of living for all segments of society. Mo Sarkar means My Government. In the annals of history, it will be recorded as an important transformative initiative implemented by the Government of Odisha focusing on citizen centricity. The technology-led feedback system aligns the 5Ts of governance of Transparency, Technology, Teamwork, and Time-bound action leading to transformation. With rapid strides in digital governance, Odisha has been one of the early movers in adopting emerging technologies to enhance citizen service delivery... Read More