TRANSFORMING INDIA

Innovation for Viksit Bharat

Initiative Details

Project Name MOR Raipur Smart App
Department/State/District Raipur Smart City Ltd., Chhattisgarh
Sector Promoting livelihoods
Year 2023

Summary

The MOR Raipur App is a district-level initiative that aims to transform Raipur into a technologically advanced and inclusive urban environment through e-governance. It focuses on leveraging digital technologies to enhance the delivery of public services, promote citizen engagement, and streamline administrative processes. At the core of the App is the MOR Raipur App, a comprehensive platform that serves as a one-stop solution for residents to access various city services and information. The app provides functionalities such as online payment of bills, applying for permits and licenses, tracking service requests, and accessing real-time data on traffic, weather, and public transportation. One of the key aspects of the App is the digitization of administrative processes. Traditional manual paperwork is being replaced with online applications and digital workflows and enhancing efficiency. This includes services like issuing and door step delivery of birth and death certificates, property tax assessments, and building plan approvals, which can now be conveniently accessed and processed through the app. The App also emphasizes citizen participation and engagement. The app incorporates features for feedback, suggestions, and complaint redressal, enabling residents to actively contribute to the improvement of urban services. It also integrates with social media platforms to disseminate important announcements, updates, and community-driven initiatives, fostering a sense of ownership and collaboration among the citizens. In terms of governance, the e-governance initiative enhances decision-making and resource allocation through data-driven insights.. Read More