Initiative Details
Project Name | UP100 |
---|---|
Department/State/District | Department of home, Uttar Pradesh |
Sector | Improving Governance |
Year | 2018 |
Project Details |
Summary
The Uttar Pradesh Dial 100, better known as UP100, operational since November 2016, is an initiative of the Department of Home, Government of Uttar Pradesh. The Uttar Pradesh Police Emergency Management System or (UP100) has been established to provide prompt and integrated emergency response for public safety and security to all citizens of the state, anytime and anywhere in the state. It covers the remotest villages within the 240,000 square kilometre area of the State and caters to the 220 million citizen base. It promises to provide an average response time of 15 minutes in urban areas and 20 minutes in rural areas. The project infrastructure consists of a centralised contact and dispatch centre in Lucknow with dedicated lease lines that connects the 126 districts in the State. Over 22,500 specially trained and sensitised police personnel have been deployed for the project. At the nodal contact centre, patient and quality assistance is provided by 500 outsourced professional women. Not only can citizens call for assistance, but they can also reach for help through the UP100 mobile application (with a SOS button), SMS, e-mail, web chat, WhatsApp, Twitter and other social media platforms, and expect prompt response... Read More
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